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An Introduction to Local SEO

In today’s digital age, most homebuyers turn to the internet to perform mortgage research. If your business isn’t showing up in local Google search results, you may be missing out on highly qualified leads.

Local Search Engine Optimisation (Local SEO) ensures that your business ranks prominently in search results when users look for mortgage services in their area. Unlike general SEO, which focuses on broad keywords that cast the net wide to capture larger audiences, local SEO helps you target nearby customers that are actively searching for brokerage services.

For mortgage brokers, local SEO is an essential part of your marketing toolkit - enabling you to increase visibility, attract high-intent leads, and build credibility within your community. 

This guide gives you a clear roadmap to mastering Local SEO, and outlines actionable steps you can take to attract more ready-to-convert clients in a crowded digital marketplace.

What Is SEO, and Why Is Local SEO Better for Brokers?

Search Engine Optimisation (SEO) refers to the process of improving a website’s visibility in search engine results. By optimising your website and online listings, you can increase the likelihood of appearing when users search for mortgage-related services. 

Local SEO, however, is specifically tailored to businesses that serve a geographic area. Google prioritises results based on location, meaning brokers who optimise for Local SEO will rank higher in searches like:

  • “Mortgage broker in [your city]”
  • “Best mortgage advisor near me” 
  • “First-time buyer mortgage help in [your town]”

Essentially, it’s a delicate balancing act between user expectations and search engine needs. For mortgage brokers, Local SEO is crucial because it connects you with high-intent, ‘ready-to-buy’ prospects - those actively searching for mortgage services nearby.

Key Terms to Understand:

  • SEO (Search Engine Optimisation) – The practice of improving a website’s rank on search engines like Google.
  • Local Pack – The top three Google Business Profile listings displayed prominently in local search results.
  • Google Business Profile (GBP) – A free tool that allows businesses to appear in local search results and Google Maps.
  • Backlinks – Links from other websites that signal authority to search engines.

How to Create an Effective Local SEO Strategy

To improve Local SEO, brokers should focus on five primary areas:

1. Google Business Profile Optimisation

A Google Business Profile (GBP) is one of the most influential factors in Local SEO. Ensuring your profile is accurate and fully optimised increases your chances of ranking in Google’s Local Pack and Maps results - and with the advent of mobile and voice search, having a well-optimised GBP makes it even more effortless for potential clients to find and contact you.

Steps to Optimise Your GBP:
  • Claim and verify your profile at Google Business Profile.
  • Ensure your business name, address, and phone number (NAP) are accurate and consistent.
  • Select the most relevant business categories (e.g., Mortgage Broker, Financial Consultant).
  • Add high-quality images of your office, staff, and logo to maintain brand consistency.
  • Publish regular updates about mortgage trends, services, and local market insights.

Well-maintained GBP profiles rank higher and attract more engagement from potential clients. By providing accurate, up-to-date information, showcasing positive reviews, and encouraging interactions through photos, posts, and Q&A responses, you’ll have more opportunity to signal trust and relevance to both users and search engines. 

2. Local Citations & Directory Listings

Local citations refer to mentions of your business name, address, and phone number (NAP) on online directories. Google uses these listings to verify business legitimacy and ranking accuracy.

Essential directories for mortgage brokers range from your own GBP, to Yell, Trustpilot, Yelp, and Local Chamber of Commerce websites. 

Always maintain consistency across your listings, as even minor discrepancies - such as variations in abbreviations - can negatively impact rankings.

3. The Role of Online Reviews

Online reviews, particularly on Google, directly influence your Local SEO performance. While positive reviews have the obvious benefit of enhancing credibility and improving your search rankings, if handled properly, even negative reviews can demonstrate professionalism by building transparency and trust.

It’s also good practice to actively solicit reviews, so if you know a client has had a positive experience, encourage them to leave Google reviews by sending them direct review links in your follow-up emails. Whenever possible, try to respond to all reviews - addressing concerns and expressing appreciation in a public forum can leave a great lasting impression. 

4. On-Page SEO: Optimising Your Website for Local Search

Your website plays a crucial role in Local SEO. By incorporating local keywords and optimising on-page content, brokers can increase their visibility in organic search results.

Key On-Page SEO Elements:

  • Localised Keywords – Include localised phrases like “mortgage broker in [city]” on your homepage, service pages, and blog content.
  • Mobile Optimisation – Many potential clients hunt for mortgage information on the go. Ensure your website loads quickly and displays well on mobile devices.
  • Internal Linking – Connect related content within your site to improve user navigation and help Google index your website more effectively.
  • Blog Content – Publish timely, relevant articles about local mortgage trends, first-time buyer tips, and market updates.

These tips are particularly important when creating lead-generating pages like contact forms, mortgage calculators, and consultation sign-up pages. Keep a good balance between SEO best-practice and user needs by focusing on clear, informative content that answers client questions while naturally incorporating local keywords. 

5. Backlinks: Earning Credibility Through External Links

Backlinks - links from other reputable websites to yours - act as a virtual vote of confidence, signalling your authority to search engines by aligning your website with other credible mortgage brokers. 

There are plenty of ways to start earning backlinks. You could partner with local businesses on guest blog posts or via mutual referrals, contribute expert insights to local news websites, or sponsor community events or charity initiatives, which often include a website mention. 

Aim for quality over quantity. As much as backlinks from well-regarded sources can bolster your credibility, having numerous low-quality links from subpar or unrelated websites can weaken your authority. 

Strengthen Your Local Market Position

With more consumers turning to Google to find mortgage brokers, Local SEO is no longer optional - it’s an essential part of your marketing strategy.

By optimising your online presence, you can ensure potential clients find your business before they turn to your competitors.

Key Takeaways:
  • A fully optimised Google Business Profile is critical for local visibility.
  • Consistent NAP details across online directories improve credibility and rankings.
  • Positive Google reviews enhance reputation and SEO performance.
  • Localised website content helps brokers rank for relevant searches.
  • High-quality backlinks from local sources increase authority.

For brokers committed to growing their local market presence, Local SEO is one of the most effective long-term strategies. 

Remember, Local SEO is a long game, and patience is needed as you begin building out a loyal client-base. Over time, your efforts will compound into a steady stream of high-intent prospects. The sooner you start, the sooner you'll see results. 

Read more: Podcast #113 - Broker Talks: Building your Own Brand, Locally

Read more: How to Encourage Happy Clients to Leave Positive Feedback

Read more: What Content Should I Publish on my Website

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