In episode #119 of the Growth Series podcast, Accord Corporate Account Manager Iain Cunningham sits down with Joe Milton, Director of Training and Competence at Alexander Hall, to discuss the evolving dynamics of hybrid working in the mortgage industry. As the industry continues to adapt to a hybrid model, Joe shares invaluable insights into balancing remote flexibility with the indispensable value of in-office presence, especially for new advisors eager to build essential skills and networks.
In this conversation, Joe explores the critical role that face-to-face interaction plays in mentoring, emphasising its impact on building trust and social capital. In a world where virtual meetings and digital communications are becoming the norm, Joe stresses that there is still no substitute for the kind of personal connection that in-person meetings foster. He shares how Alexander Hall is embracing change by redefining work culture to attract and retain young talent, implementing policies that not only allow but encourage flexible working arrangements without compromising the vital interpersonal elements of mentoring.
Joe also outlines the structured development plans that are being put in place to ensure young professionals are not only meeting but exceeding their potential. By investing in comprehensive training programs and establishing clear pathways for career progression, Alexander Hall is setting the stage for tomorrow's mortgage professionals. These initiatives are underpinned by a strong commitment to robust ethical standards, ensuring that as the industry evolves, it does so with integrity and responsibility.
As technology continues to reshape the workplace, Joe highlights its role in maintaining team cohesion and fostering a collaborative atmosphere. He shares innovative strategies to create vibrant work cultures that appeal to the next generation, breaking down silos and unifying departments through inclusive training sessions and team-building activities. The integration of digital tools is key to this transformation, enabling smooth communication and collaboration, even when team members are dispersed across different locations. Whether you're a seasoned professional or new to the industry, this episode offers practical advice and inspiration to navigate the hybrid world successfully.
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03:00 to 24:24
03:00 - Impact of Hybrid Working in Mortgages
09:19 - Adapting Mentoring in Hybrid Workplaces
13:26 - Developing Young Talent in Hybrid Workplaces
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