In episode #143 of the Growth Series podcast, Angelika Christian, Strategic Partnerships & Propositions Manager at Accord Mortgages welcomes Lauren Garrett, Head of Financial Services at Surviving Economic Abuse (SEA), for a powerful and thought-provoking episode recorded live at Accord’s 2026 International Women’s Day conference.
This episode steps outside the usual format to bring listeners into an important and often overlooked conversation on economic abuse. Angelika opens by highlighting the reality that, across mortgages and financial services, professionals are likely to encounter individuals affected by this issue, whether through customers or within their own networks.
Lauren Garrett introduces the concept of economic abuse in a way that challenges common assumptions, reframing it as an issue of control that can be embedded within everyday financial systems and products. Through real-world context and thought-provoking insights, she explores why awareness remains low despite the scale of the problem, and why this matters for those working in the industry.
The discussion touches on how financial services can unintentionally play a role in enabling abuse, but also how the sector is increasingly stepping up to address it. From shifting regulation to practical support and innovation, there is a growing recognition that change is both necessary and possible.
This episode offers a valuable perspective for anyone in financial services looking to better understand their role in supporting vulnerable customers. It’s a conversation designed to inform, challenge, and encourage action, with insights that stay with you long after listening.
View the presentation from the event here.
Download the guide: Economic Abuse & Mortgages - What Brokers Need to Know & How to Respond
Listen to the other podcasts from the International Women's Day Event:
Listen to more podcasts in the Broker Talks Series here.
The Growth Series is a dedicated and FREE resource for mortgage brokers, containing blogs, guides and podcasts to help you scale and grow your business. For more hints and tips on how to grow your business, access for free here.
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