In episode #134 of the Growth Series podcast’s Mortgage Mentors series, Jeremy Duncombe, Managing Director at Accord Mortgages, is joined by Clare Beardmore, Director of Legal & General Mortgage Club, to discuss her remarkable journey from starting out behind the counter at her local building society to leading one of the UK’s most influential mortgage networks.
Clare’s story is one of unwavering belief in the power of people. Her warmth, empathy and natural leadership have made her a standout figure in financial services, not just for what she’s achieved, but for how she’s achieved it.
Reflecting on her early days at Leek United Building Society, Clare shares how the experience of working face-to-face with customers shaped her understanding of trust, service, and emotional connection. It’s an approach that continues to guide her leadership style today.
Jeremy and Clare explore what it really means to lead with emotional intelligence and why it’s not just a buzzword, but a vital skill for success in a people-driven industry. Clare opens up about her experiences with imposter syndrome and how mentorship, teamwork and self-awareness helped her to navigate the challenges of leadership.
Beyond the boardroom, listeners also get to know the person behind the professional, from Clare’s love of football and her role as Chair of Stoke City’s official supporters club, to her fondness for Nice biscuits and a Costa latte. These small details bring her story to life, showing that authenticity and relatability can be as powerful as ambition.
For those at any stage of their career, this conversation offers valuable lessons in confidence and staying true to your values. Clare’s advice on asking for help, surrounding yourself with good people, and supporting others on their journey is a reminder that no one’s success story is written alone.
As the mortgage industry continues to evolve, Clare’s reflections on leadership and emotional intelligence serve as a timely reminder that the most impactful leaders are those who lead with empathy as well as expertise.
Listen to more podcasts in the Mortgage Mentors Series here.
The Growth Series is a dedicated and FREE resource for mortgage brokers, containing blogs, guides and podcasts to help you scale and grow your business. For more hints and tips on how to grow your business, access for free here.
05:29 - 31:06
Added 17/11/25 - min read
Added 13/11/25 - min read
Added 06/11/25 - min read
Added 17/11/25 - 3 min read
Added 06/11/25 - 4 min read
Added 03/11/25 - 6 min read
