Podcast #121 - Mortgage Mentors: Overcoming Imposter Syndrome with Stephanie Charman

Added 23/04/25 - 1 min read

In episode #121 of the Growth Series podcast’s Mortgage Mentors series, host Jeremy Duncombe has a compelling discussion with Stephanie Charman, Chief Executive of the Association of Mortgage Intermediaries. With nearly thirty years of experience in the mortgage industry, Stephanie brings a wealth of knowledge and insight into the intricacies of the sector, coupled with her personal journey of growth, leadership and overcoming imposter syndrome.

Stephanie's story is one of unexpected turns and profound achievements. Originally aspiring to become a doctor, her career path shifted dramatically when she began working in an administrative role at Abbey Life. This opportunity set the stage for a thriving career in the mortgage industry, culminating in her current leadership role.

Throughout this conversation, Stephanie shares her dedication to diversity, inclusion and sustainability; and how these values have shaped her career and leadership style. The episode dives into the pervasive issue of imposter syndrome, particularly among women, with insights Stephanie shares from discussions with Ali Crossley from Legal and General. Stephanie and Jeremy also explore how imposter syndrome can impede career progression and affect mental health. The episode offers practical strategies to combat these feelings, emphasising the importance of open dialogue and mentorship in fostering resilience and professional growth.

Stephanie further sheds light on the crucial role of mortgage advisers in today's volatile economic climate. She emphasises the need for collaboration and support within the industry to address the complex needs of customers. A passion for advocacy and the emotional aspects of homeownership resonate throughout the conversation with Steph, highlighting the human side of the mortgage industry. She reflects on how homes are not just physical structures but spaces where life unfolds, underscoring the advisor's role in helping clients achieve financial stability and well-being.

Listen to more in the Mortgage Mentors series here.

The Growth Series is a dedicated and FREE resource for mortgage brokers, containing blogs, guides and podcasts to help you scale and grow your business. For more hints and tips on how to grow your business, you can sign up to the Growth Series here.

00:11 to 29:07