In episode #138 of the Growth Series podcast’s Mortgage Mentors series, Ben Thompson, Director at Mortgage Advice Bureau, steps into the host’s chair to interview Jeremy Duncombe, Managing Director at Accord Mortgages. Usually the one asking the questions, Jeremy becomes the focus of a reflective conversation exploring his career, values and the experiences that have shaped his leadership in the mortgage industry.
Jeremy’s route into financial services was unplanned and grounded in practical decisions rather than long-term ambition. From working on the Halifax counter at eighteen, with cricket once a serious alternative path, his career evolved through broking, lending and distribution roles. This breadth of experience has given him a clear, balanced understanding of how different parts of the market operate and what genuinely drives success across the sector.
A central theme of the episode is Jeremy’s belief that attitude, resilience and work ethic matter more than qualifications alone. He reflects on building teams by focusing on potential rather than the finished article, creating opportunities for people to grow and progress. This philosophy underpins his leadership at Accord and his commitment to developing talent within the business and the wider intermediary community.
The conversation also explores the thinking behind the Accord Growth Series and Mortgage Mentors. Both were created to give something back to brokers, sharing knowledge, real experiences and diverse career journeys. Jeremy discusses the importance of perspective, mentoring and inclusion, alongside the personal experiences that reshaped his views on balance, leadership and what truly matters over the course of a long career.
For mortgage brokers, this episode offers more than a career story. It provides practical insight into leadership, long-term thinking and personal development, alongside reassurance that there is no single path to success in the industry. Whether you are early in your career or already established, Jeremy’s reflections offer useful lessons on resilience, opportunity and building a sustainable, fulfilling business in mortgages.
Listen to more podcasts in the Mortgage Mentors Series here.
The Growth Series is a dedicated and FREE resource for mortgage brokers, containing blogs, guides and podcasts to help you scale and grow your business. For more hints and tips on how to grow your business, access for free here.
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