Podcast #39 - adapting to our changing world (4)

In episode 39 of the Growth Series podcast, Nadine Edwards, Corporate Account Manager at Accord, is joined by Paul Lewis, National Development Manager at Mansfield Building Society (MBS). Paul is also part of The Power of 8 lenders cooperative which was set up with the aim of bringing regional lenders from across the UK together to share insight, best practice, and support to brokers. Together, Nadine and Paul explore what changes Mansfield Building Society and The Power of 8 have seen during Covid-19.

This is the fourth episode in a special series looking at ‘the new normal’ and how intermediaries are coping with trying times. Paul takes us through how his days have changed, his best advice for intermediaries during this time, and how he is coping with this new way of working. 

Paul and Mansfield Building Society have found that communication and transparency have been key to their business during the lockdown. They are currently operating in what they call ‘business unusual’ and Paul shares a few insights into how MBS and The Power of 8 are preparing for returning ‘business as usual.’

The Growth Series is a dedicated resource that aims to help mortgage brokers grow their business using digital and communications marketing techniques. For more hints and tips on how to grow your business, you can sign up to the Growth Series for free, here.

1.31 - 27.32 discuss:

• The Power of 8 events

• Remote working with children

• Makeshift home offices

• The challenges of being a people person in lockdown

• How video conferencing has made all the difference

• Protecting your mental health

• Using social media to keep communication open

• The joy of a good take away

• Beginning to plan for post-lockdown business
  

27.33 - 28.42 Outro